We're here to help
Reach the WebMax billing team Monday to Friday, 08:00 – 17:00 SAST.
Frequently asked
- How does billing work?
- We charge your card monthly via PayFast on the anniversary of your subscription. Invoices are emailed and stored in your portal.
- Can I cancel anytime?
- Yes. Cancel from your portal and you keep access until the current period ends.
- Do you support debit orders?
- Debit order billing is on the roadmap. Enterprise customers can request it today.
- Is my card safe?
- PayFast tokenises and stores card details in a PCI-compliant vault. WebMax never sees your card number.
